FAQ

Do you offer returns or refunds?
All sales are final. Because each item is made to order, we do not offer returns or refunds.
However, we do allow one exchange per order for sizing issues. If your item arrives damaged or incorrect, we’ll make it right.
📩 Email us at support@foundbygrace.com

How do I request an exchange?
To request an exchange:

Include your order number and what size/product you need
We’ll respond within 48 hours with instructions.

When will my order ship?
Processing time: 2–5 business days
Shipping time after fulfillment:

USA: 5–10 business days

International: 7–21 business days
You’ll receive a tracking link by email once shipped.

How do I choose the right size?
Every product page has a size guide. If you're between sizes, we recommend going one size up.

How should I care for my apparel?

Wash cold, inside out

Tumble dry low or air dry

Avoid ironing directly over the print

Do you ship internationally?
Yes, we ship worldwide. Times vary based on your location.

What does “Found By Grace” mean?
It’s a reminder that we’re saved not by our own effort, but by God's grace alone.
Everything we create is meant to honor Him and point people back to that truth.